RETURNS

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Returns & Exchanges

We take great pride in our reputation for quality clothing, and accessories. If for any reason you are dissatisfied with your purchase, we will assist you with a prompt exchange or refund within 30 days of your purchase with the original tags, in its original condition (unworn, unwashed, no damages).

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

*Several types of goods are exempt from being returned. Intimate items such as bras and boy shorts are not returnable. Gift cards are also nonrefundable. LAST CALL CLEARANCE items are also non refundable.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. *Orders qualifying for Free Shipping, that are returned or partially returned, will have the original shipping fee deducted from the return if all or part of the merchandise returned brings the total below the qualifying price for free shipping.

You may exchange or return items at our Mall of America store or please send to:

PERSEPOLIS
Attention: Exchange
1754 Riverside Drive
Shakopee MN 55379

All of our invoices are paperless (via email) so there is no need to print off a receipt, however please include a note in the package of the following information.

Please make note in your package of:

1. Your Order Number

2. If you wish to return or exchange. IF EXCHANGE: please note what size you would like to receive.

3. PHONE # in case the size is not available and we need to get in contact with you

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@persepolis.store or call 612-382-8393